Tag Archives: John Scurfield

Sunshine Village DENIES Parking Activities On Sunshine Access Road & Points Finger at Parks Canada!

Sunshine Village Watch has received an email from Field Law in Calgary.  The email denies that Sunshine Village conducts parking activities on the access road.  The email claims that Sunshine Village is only helping Parks Canada to conduct safe parking on the access road.

Sunshine Village’s position therefore, is that Parks Canada is conducting a parking operation on the Sunshine Village access road and that the operation is Parks Canada’s responsibility and Sunshine Village is only helping.  The same email denies responsibility by Sunshine Village for garbage left behind as a result of the parking operations.

Sunshine Village is taking a legal position that Parks Canada, the Government of Canada and the Canadian taxpayers are responsible for all aspects of this parking operation on the Sunshine access road including environmental clean-up and public liability.

Parks Canada has neither confirmed nor denied that it is wholly responsible for the 8km long parking operations on the Sunshine Village access road and that Canadian taxpayers are funding the operation and any environmental or liability burden.

Field Law email:

Name: Field Law

Email: lmacfarlane@fieldlaw.com

Comment: Wednesday, July 11, 2012

To the administrator(s) of the www.sunshinevillagewatch.com website,

We are solicitors for  Sunshine Village Corporation (“Sunshine”), which was very concerned to discover that the administrator(s) of this website, www.sunshinevillagewatch.com, (the “Website”) have been, since at least as early as April 24, 2011 and continuing to date publishing content that defames Sunshine. The content on the Website contains false statements about our client which have and continue to cause its reputation to be lowered in the eyes of the public. Sunshine has, and will continue, to suffer significant damage as a result of the defamatory content published on the Website.

The examples of defamatory content on the Website are too numerous to reproduce in the space provided for our comments. The following is but one example of the defamatory content published on the Website.

On May 21, 2012, the administrator(s) of the Website posted a defamatory article to the Website titled “Sunshine  Village  Squatters Leave Garbage Mess!”, concerning Sunshine’s parking operations, stating in part the following:

“Will Parks Canada make the Sunshine Village corporate squatters clean up their mess in the Healy Creek Valley of Banff National Park. And will they make them clean up this shameful eyesore BEFORE the summer tourist season? Or is allowing a private corporation to litter a national park and a UNESCO World Heritage Site part of the new Parks Canada mandate?

Now that the snow has melted in the Healy Creek Valley, the environmental price of Sunshine Village parking expansion is more than evident…

[A photograph of Ralph Scurfield is posted with the following caption posted below the photograph] – ‘Ralph Scurfield – President/CEO Sunshine Village – squatting on public land for profit’

Ralph, John and Sergei Scurfield are the owners of Sunshine Village which has been squatting on public land in Banff National Park all winter. Once again this past winter Sunshine Village has helped itself to public land in a Canadian national park and used it as a parking lot and a dumping ground…”

The information contained in the articles states or implies that Sunshine is encouraging or conducting chaotic, unsafe and environment-harming activity on the access road to the parking lot to its Ski Resort. It states or implies that Sunshine is discarding trash and waste along the access road. These statements, express or implied, are untrue, as Sunshine has not converted the access road into a parking lot and is not parking cars or conducting any activity but rather works with Parks Canada to improve safe parking on the access road. Sunshine does not promote its customers to park on any lands other than those leased by it, however, it does not have the ability or responsibility to control where its customers ultimately decide to park their vehicles. Sunshine is dedicated to environmental stewardship, which includes retrieval of waste. It cannot control or monitor  others’ discarding of waste on the access road.

The sunshinevillagewatch.com domain name has been registered through Domains By Proxy, which has afforded anonymity to the owners of the domain, who we expect are the same individuals administering the Website. We demand that the identities of the administrator(s) of the Website be provided to us forthwith, including the names, mailing addresses, email addresses, telephone numbers, and IP addresses of all administrators of the Website.

We further demand that all defamatory content be immediately removed from the Website and the administrator(s) immediately cease and desist publishing or allowing to be published any content on the Website which defames our client or allowing any such content to be published in the future.

Our client takes any violation of its rights extremely seriously and is dedicated to enforcing such rights and protecting  its reputation. We have been instructed  to take all available legal action to obtain the identities of the administrator(s) of the Website and the owners of the domain name.

In the circumstances we require a response disclosing the identifying information of the administrator(s), outlined above, as well as confirmation that the defamatory content has been removed from the Website  within five (5) days from the date of this email.

Yours Truly,

Field Law

Time: Wednesday July 11, 2012 at 4:23 pm IP Address: Contact Form URL: http://sunshinevillagewatch.com/contact-us/

Sent by an unverified visitor to your site.

Below are two photos of Sunshine Village employees and a Sunshine Village bus conducting activity  and directing Sunshine Village customers to park on “lands other than those leased by it”.  These photos were taken almost 8km beyond the lease boundary.  The pictures show Sunshine Village staff directing and parking customer vehicles on the access road.   The waiting Sunshine Village bus then transports the customers to the ski area which is kilometers away.  The email denies that Sunshine Village does this.

Below is a video of a Sunshine Village truck and driver conducting dumping activity by Sunshine Village on “lands other than those leased by it”.  The email denies that Sunshine Village does this.

Below is a video documenting the remnants of a large avalanche which swept across the access road in very close vicinity to parking  related signs placed by Sunshine Village.  The signs are numbered in sequence along the full length of the access road and coincide with Sunshine Village bus pick-up and drop-off locations.  

Following the avalanche documented in the above video, Parks Canada retroactively placed “no parking” signs in the same area as the numbered signs placed by Sunshine Village.  The Parks Canada signs indicate the reason for “no parking” to be the avalanche hazard.  The photographs below document the placement of the Parks Canada signs and the Sunshine Village signs.  

Although the email states Sunshine Village is “not parking cars or conducting any activity” and “does not promote its customers to park on any lands other than those leased by it”, that position appears to be clearly contradicted by Sunshine Village spokesperson Crosbie Cotton who, according to the Rocky Mountain Outlook, stated the following in March 2012 regarding access road parking .  Cotton clearly states that Sunshine Village is providing parking services and managing the operation.

[Cotton] said Sunshine works hard to give people safe parking, provides a shuttle service, trained parking attendants, improved signage and does not allow parking in avalanche zones.

“A few times a year, during peak seasons like the Family Day weekend, Christmas and Easter, there’s parking on the road and we’re trying to manage the best of a bad situation,” he said.

In the same article, then Banff National Park Superintendent Pam Veinotte confirmed that Sunshine Village uses the road to park vehicles, again contradicting the position stated in the email. 

“We certainly recognize the parking challenges that do occur at Sunshine, but we have to remember it really is tied to peak days, which are really about 10 times a year,” said Veinotte.

“The use of the roadway is a short-term measure and we recognize the short-term situation isn’t ideal, but it’s during the development of the site guideless and long-range plans that we’ll get to the long-term solution.”


Sunshine Village has a radio repeater facility located on Wawa Ridge well outside the lease area boundary.  This facility is serviced by Sunshine Village staff and contractors using snowmobile and helicopter access.  The email did not state if this facility was also for the purposes of helping Parks Canada.

Map showing areas outside its lease boundary that are or have been impacted by the Sunshine Village operations

Sunshine Village Lease (PDF)

Sunshine Access Road Overflow Parking – Where Will It Stop?

With only a few months left until the new ski season, park visitors can look forward to more unsafe mayhem and congestion on the Sunshine Village Access Road.   What’s the purpose to having a lease if Sunshine Village can just ignore it and take over adjacent areas of Banff National Park and a public roadway and do as it pleases?  Why does Parks Canada condone it ?

On multiple days during the ski season when the Bourgeau parking area at Sunshine Village becomes full, customers are routinely directed by Sunshine Village employees to park their vehicles along the side of the access road.  On a busy day cars are often parked along almost the entire length of the access road from the lease boundary at Bourgeau to the Healy Creek trailhead and parking lot, a distance of 8.5 km.  Sunshine Village runs this parking operation which includes;

  • Placement of signage designating shuttle bus stops along the public access road.
  • Operation of shuttle busses solely to transport, pick-up and drop-off Sunshine Village customers along the length of the public access road.
  •  Placement of Sunshine Village employees on the public access road to stop, direct and park traffic.

The extended parking operation gives rise to numerous concerns including the following:

  1. Year after year, Sunshine Village has repeatedly and routinely extended its parking operations well beyond its lease boundary and is now using up to 8.5 km of public roadway in Banff National Park as an overflow parking lot.
  2. Vehicles are parked in very close vicinity to known active avalanche paths.
  3. Traffic control by Sunshine Village employees may result in vehicles becoming delayed, stopped or even stuck in the middle of the road in avalanche paths, areas of poor traction and in areas of poor visibility.
  4. The roadway is obviously not designed for a high-intensity mid-winter parking operation.  The use of the road to park cars results in narrowing of the available road surface which can be further narrowed by encroaching snowbanks.  When cars are parked along the access road there is often insufficient room for two vehicles to safely pass each other in opposing directions.
  5. Members of the public (including children) are dropped off and picked-up at various locations and are subject to increased risk of injury or death from moving vehicles on the roadway (including cars, buses, commercial trucks, snowplows and emergency vehicles) as they try to manage ski or snowboard equipment, control children and access their vehicle or the shuttle bus.
  6. Members of the public whose vehicles are parked on the access road are often less experienced with tasks and safety cautions associated with the environment they find themselves in.
  7. During mid-winter the access road activity occurs during periods of low daylight or even darkness and members of the public are left on the roadway without benefit of any assistance or lights to guide them or to warn approaching vehicles of their presence.
  8. The period of highest pedestrian activity along the access road coincides with the period of highest egress traffic flow as the Bourgeau parking lot empties and a steady stream of vehicles travels back down the access road towards Banff.  At the same time, shuttle buses are dropping off crowds of customers all along the same roadway.
  9. The speed limit on the roadway does not reflect the hazards associated with, and created by the parking operations and is inconsistent with the much lower speed limits in effect in the main Bourgeau parking lot.
  10. Emergency vehicles (which regularly respond to the ski area) may be delayed by the parking operations, traffic control, narrowed carriageway and excessive numbers of people on the road who may be encountered at any time and any location along the roadway.
  11. Every season there are incidents where vehicles slide off the road or into another vehicle.  How long will it be before one of these incidents includes a pedestrian family trying to get back to their car?
  12. The road is regularly used for day-time deliveries by large trucks including semis and multiple large buses.  At times these deliveries include dangerous goods such as explosives for avalanche control and bulk diesel, gasoline and propane.
  13. Sunshine Village is not the only reason this road is used.  Park visitors use the road to access the back-country.  These visitors are significantly inconvenienced by Sunshine Village operations on the roadway.
  14. It’s unclear what legal authority Sunshine Village has to stop and/or direct traffic on a public roadway or what type of training its employees have for this work.  This workplace is no longer the parking lot it is a public roadway with all the associated hazards.
  15. It’s unclear to what extent Parks Canada and the taxpayers will have to bear the costs of any liability arising from this operation.  As this area is outside the lease on a public road the legal consequences of an injury or fatality may be quite different from an incident within the Sunshine Village lease.
  16. How much garbage results from this operation.  There are no garbage bins placed at the shuttle-bus stops.  Who is responsible for a garbage check and clean-up along the access road and how far does that extend to either side of the road for garbage pushed off by snowplows or blown by the wind.  Sunshine Village reduced its on-hill summer clean-up crews to a skeleton staff this past summer.  It’s unlikely they bothered with the access road.
  17. To what extent does this intensive parking operation result in toxic spills from fluid leaks.  Hundreds of vehicles parked on a repeated basis throughout the winter has a cumulative effect that that has not been designed for.  Who is monitoring and assessing this possible effect on the adjacent lands and run-off?
  18. To what extent does the parking operation impact wildlife along such a long unbroken length of repetitive high-intensity activity. This area is known to be frequented by black and grizzly bears, cougars, wolves, ungulates and other wildlife.  Sunshine Village operates from early November to late May and use of the road for parking is completely at the company’s discretion during that period yet no wildlife monitoring seems to be associated with the operation.
  19. The intensive roadside parking operation is not consistent with the minimum public safety, environmental and visitor service standards that should be expected of a world-class destination like Banff National Park.

It is apparent that Sunshine Village has adopted this overflow parking as a routine part of its operations and is using the public road on an ad-hoc basis as an extension of the parking lot beyond the designated lease boundary.  This practice is being done to increase the company’s parking capacity in excess of that available by complying with the existing footprint and lease boundary.

It’s maybe time that someone started asking some questions about all this, such as:

  1. On what basis is Parks Canada permitting and regulating the access road parking operations by Sunshine Village and pursuant to what empowering legislative and regulatory provisions and due process?
  2. Is there any provision for an additional financial payment or compensation by Sunshine Village to Parks Canada for the additional land use?
  3. What due diligence and public consultation process has occurred (if any) and when?  In particular have there been a related public safety study (including snow safety study for related avalanche hazards), an Environmental Impact Assessment and wildlife studies and any related consultations with municipal emergency services, RCMP, special interest groups, external experts and/or the provincial government transportation regulators.  To what extent does any due diligence and public consultation support the current extended parking operations on the access road?
  4. Has Parks Canada required and approved a Sunshine Village operations and parking plan to mitigate identified hazards and designate emergency response roles and responsibilities arising from the operation (e.g. Motor Vehicle Accident, Avalanche)? Ski Patrollers are told that their response area ends at the parking lot lease boundary, yet clearly the company’s parking operations go well beyond that point with no emergency response plan.
  5. How does the extended parking operations at Sunshine Village comply with the 2006 Parks Canada Ski Area Management Guidelines, which specifically restrict any consideration of parking lot improvements at Sunshine Village to the “existing footprint” and which does not result in “incremental expansion”.
  6. If the lease boundary is not the perimeter of allowable Sunshine Village parking operations where is the perimeter?
  7. What is Parks Canada’s proposed strategy to properly manage this issue in the future, or maybe there is no plan and it will just continue indefinitely?
  8. What does this obvious overflow situation say about other impacts at the ski area? For example if the parking lot is no longer sufficient for visitor numbers, is the ageing sewage treatment plant also in danger of exceeding capacity?

Perhaps the most important question for the future management and integrity of the Mountain Parks is should we be expecting more from the federal government agency charged with regulating commercial activity within the parks?  It appears that Parks Canada has gradually permitted increased on-hill capacity at Sunshine Village without ever considering or addressing parking capacity limitations.  This exposes a serious flaw in the practice of permitting the replacement and upgrade of facilities on existing footprint in the absence of a comprehensive long-range plan for the operation.  Give them an inch and they’ll take a mile.  Give them a permit to replace a lift and they’ll take another 2km of public roadway to park the extra cars.  This short-sighted approach to ski area planning in the park has resulted in a ridiculous, inappropriate and unsafe situation for which there appears to be no solution or intention of finding one.

It doesn’t take a rocket-scientist to understand that any development that increases capacity increases related impacts, even if restricted to existing footprint on-hill, as in the case of replacing a fixed grip double or triple chair with a high speed detachable quad chair or replacing the gondola and increasing its capacity and speed.  By progressively adding on-hill capacity beyond the available parking capacity the company’s operational impacts have been allowed to overflow in a seemingly unregulated manner beyond the lease boundary, which detrimentally affects adjacent areas of the Park as well as public safety and visitor experience.  It’s pretty simple math really – the trouble is that no one at Parks Canada seems to be putting 2 and 2 together.

The above photo less than a kilometer from the Trans-Canada highway shows the Sunshine Village access road during Christmas week 2010. This photo depicts many of the problems associated with the overflow parking use of the public road by Sunshine Village.  These include:

  • The Sunshine Village shuttle-bus is stopped to pick-up passengers in an area of poor visibility greatly narrowing and congesting the roadway right at the top of the most slippery hill section on the road at the “rock cut” corner.
  • Sunshine Village employees are stopping and directing traffic on a public road.
  • The available road surface is clearly narrowed considerably yet large vehicles, including emergency vehicles have to negotiate this narrow road.
  • Members of the public are wandering across the road with equipment in an area of high congestion with a slippery road surface and insufficient safety controls.

In a few months it will start all over again with yet another season of Sunshine Village overflowing its lease boundary and parking cars and blocking traffic on an avalanche threatened, narrow, winding, slippery, low-visibility snow-covered public road in contravention of simple principles of basic common sense and best safety practices not to mention numerous pieces of legislation.  Meanwhile Parks Canada blissfully turns a blind eye to it all and seems to be content to continue to do so.  Does Sunshine Village have a blank check from Parks Canada to park cars all the way to Banff.  Where does it stop?  Is Parks Canada even capable of fulfilling its mandate these days?  Take a drive up the Sunshine Village access road during the Christmas / New Year peak period and see for yourself.  This type of congestion and lack of planning is more commonly associated with inner-city traffic gridlock and certainly isn’t what most people would consider to be a “world-class experience” for visitors to Canada’s most famous national park.

Does anyone at Parks Canada even care?


Parks Canada has been invited to provide comment on the issues raised above and will be given space on this site for those comments to be posted verbatim.

If you have safety, environment or other questions about the Parks Canada management plan (or lack of one) for the Sunshine Village access road please contact:

Ms. Pam Veinotte – Superintendent, Banff National Park
Parks Canada Agency
PO Box 900
Banff, AB
T1L 1K2 

Email: banff.superintendent@pc.gc.ca
Phone: 1-888-WARDENS (1-888-927-3367)

or use the online contact form at:

2011 Summer Garbage Clean-Up Cutbacks

A full winter of ski area operations requires a full summer of garbage pick-up

“start looking at the litter in healy creek at the base parking lot.  ssv does little about it year after year.  it’s hung up in the bushes, washed downstream, accumulating under gravel, etc.” – from “Caveman” (email to SVW – May 06, 2011)

“Caveman” hits on a vital issue at Sunshine Village in his email – that is the summer garbage clean-up.  As the snow melts away in the summer a huge amount of garbage becomes visible all over the Sunshine Village leasehold.  This clean-up is a major job for summer staff and it’s not easy to get it all done in the short summer season.  Each year literally hundreds of bags of garbage are collected by Sunshine Village trail crews over the course of the summer.  Much of this garbage is generated by the operations of Sunshine’s food and beverage partner, Aramark Canada.

Unfortunately the usual clean-up may be about to end this summer.  John Scurfield (SSV part-owner and VP of Marketing) has issued an internal email dated April 05, 2011 telling managers there will be a major cutback in summer staffing levels to save the company money.  Scurfield attributes the company’s need for cutbacks to a flyer distributed in local communities in early April.  The flyer was allegedly critical of Sunshine Village.  Scurfield’s email encourages cut-back affected staff to express their “gratitude” to whoever distributed the flyer.  One of the hardest hit departments is expected to be the Mountain Operations department headed up by the recently hired new Mountain Manager, Al Matheson. The summer trail crews normally work for Mountain Operations.

The real impact of thousands of skiers and snowboarders becomes apparent each year when the snow melts.  If the garbage is not picked up it will only accumulate until it is.  If there are insufficient summer crews out doing this vital job, the entire area will look like a garbage dump.  The question is – with only a cost-saving skeleton summer staff on the mountain, who will clean up the huge amount of garbage, not just around Healy Creek at Bourgeau and up at the Village but everywhere else including the farthest reaches of the ski area where people like to hang out and leave a mess on sunny ski days?  This includes portions of Mt. Assiniboine Provincial Park as well as the Banff National Park leasehold.  Prevailing winds can carry loose garbage into the neighbouring pristine and ecologically sensitive Sunshine Meadows and Rock Isle Lake.  Garbage can also be an attractant and hazard for wildlife, especially bears – which can then present a public safety hazard for summer visitors.

These parks are the crown jewels of the Canadian Rockies visited by millions of Canadians and international toursists each year.  What will these protected areas look like after this summer and even more so – what will they look like next summer after two winters of garbage accumulation?  Should Parks Canada and BC Parks permit Sunshine Village to cut costs at the expense of the environment and wildlife?

The Sunshine Village “Environmental Mission Statement” makes the following bold claim:

“At Sunshine Village Ski Resort, we bring spectacular alpine sport experiences together with the awesome beauty of nature to create a unique relationship between our resort and the natural environment.”

That’s a nice sounding statement but empty words don’t pick up empty beer cans and neither do absent summer work crews.   Environmental integrity in Banff National Park should not play a secondary role to Sunshine Village’s cost-saving measures and profit margin. Parks before profit!

As the snow starts to melt, Sunshine Village Watch encourages spring riders and summer visitors to photograph and document garbage anywhere around the  Sunshine Village lease and adjacent areas of Mt. Assiniboine Provincial Park.  Send the photographs and your opinions to SVW , Banff National Park  and to BC Parks